Now that you get all your photos together outside of your phone, go ahead and make sure the backup and sync is turned off in the GP app on your phone and on all other devices you may have.ĭelete all the photos from your Pixel that you have downloaded previously and are safely stored. (If they are not of the full quality, connect your phone to the PC and download all of your photos from your phone to PC or a hard drive) Download all the photos that are backed up there.Go to the Google Photos web in your PC browser. If you don't want to have photos backing up into the Google Photos cloud, but they are already backed up, do this. I’m desperate for an answer, TIA for any advice!įurthermore, I've found a solution to this problem, so you may as well keep using Google Photos: And worst of all, no customer support line or chat?! It feels like they’re holding my photos hostage. I’m so lost and really don’t want to have to pay for a service I don’t use. etc…no use.ĭoes anyone have tips for how they have gotten back up & sync to actually apply after being in this situation? Or other help? What am I doing wrong? I’ve tried turning off app access to my photos, deleting the pics from desktop, etc. I turned off back up & sync a few days ago and it did nothing all photos are still syncing with my phone library when I test deleting individual pictures. I’m out of google photos storage and do not use it for anything (iCloud works better for my needs) so I’m trying to divest from google photos, which is tying up all my storage. So I’m hoping a kind internet soul might be able to help me! I see that this is a common question, but I have now spent hours trying all of the solutions I’ve seen posted online for this, and stayed on hold with the only customer support number I could find for google for over two hours, all to no avail.
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